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Products
Clik Compliance Clik Compliance Manage everything from certifications and renewals to compliance records and audits
Clik Service Clik Service Organise everything from jobs and invoices to reports and schedules
Book a Free Live Demo

Book a live demo with our experienced sales team to get a personalised walkthrough of the software.

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Industries
Electrical Electrical HVACR HVACR Fire Safety Fire Safety Gas Gas Facilities Management Facilities Management
See All Industries
What Our Clients Think

See what professionals in your industry think about Clik software.

Read Case Studies
Features
Clik Compliance Clik Compliance Track certifications, manage renewals, and stay audit-ready.
Clik Service Clik Service Manage jobs, invoices, schedules, and reports - all in one place.

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Clik Compliance

Bespoke Certificates Bespoke Certificates
Electrical Certificates Electrical Certificates
Gas Gas
Catering Catering
Security Security
See All Features

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Clik Service

Asset Management Asset Management
CRM CRM
Job Management Job Management
Job Scheduling Job Scheduling
Mobile Job Sheets Mobile Job Sheets
Reporting Reporting
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Resources
Support Centre Support Centre Explore our support guides, how-to videos and version histories for all products
Blog Blog Read up on all our industry tips and tricks
Clik Training Clik Training Training option to suit your business operations
News News Read all our latest newsletter and see what we've been up to
Webinars Webinars Catch up on all our past webinars and sign up for future ones
Product Roadmap Product Roadmap See what we have planned for future updates for all our products
Featured Resources

Utilise the Clik shared database solution to bring together Clik Service, Clik Cert and Clik's NICEIC Cert Software. Read our blog to find out more.

Read More

A Day in the Life of a Technical Support Engineer – Ollie

Part of our knowledgeable tech support team, Ollie is on hand to help with any software issues for our customers. Here is what a day in the life of a technical support engineer looks like for Ollie.

Meet Ollie

I normally start my day by spending the first 30 minutes in bed scrolling through my phone to wake me up, then I have a coffee, brush my teeth and hop in the car to drive to work.

Usually, I get to work 20 minutes early and I head straight to the kitchen to grab another coffee. I then sit down at my desk and double-check what I have to do for the day.

I am a Technical Support Analyst for Clik Software, so my job is to help our customers who need a bit of assistance using our software.

My typical day consists of coming to work and checking over what I have to do, which includes continuing to help customers with existing issues, as well as assisting anyone else who may need my help. I then go for lunch and repeat the same in the afternoon.

We mostly work in a team! If a customer has a problem, I would be the one who helps them but if I also need assistance, everyone is there to help everyone, so we are constantly learning from each other.

My lunch can differ, sometimes I’ll bring in lunch from home or if I’m being lazy (like most days) I’ll pop to Aldi or the bakery to grab some food. I usually head back to my desk where I mute everything and watch a video or a program whilst eating.

My favourite part of the job is that every single person I work with is a legend, which can be rare. There’s not one person in this office that makes my job harder and I love it. Also, sometimes we get free food.

At the end of the day, I hop in the car to head home, stick my speaker on and listen to my favourite podcast ‘No Such Thing as a Fish’, it’s amazing! When I get home, I usually make dinner, maybe go to the pub to play pool and have a pint or game online with friends.

I have a few favourite things. My favourite book is ‘The Theory of Everything Else’ by Dan Schreiber.

The ‘Lord of the Rings’ trilogy are my favourite films, but mostly the ‘Return of the King.’

My music taste differs. It can range anywhere from Frank Sinatra and Miles Davis to Ed Sheeran, Mötley Crüe and Catfish and the Bottlemen. To be honest, if the song is good, it doesn’t matter what genre it is. Right now, my go-to is rock, like AC/DC, Bruce Springsteen and The Who.

I have two favourite albums, ‘A Grand Don’t Come for Free’ by the Streets, and ‘Born in the U.S.A,’ by Bruce Springsteen.

Honestly, this may sound corny but when it comes to my favourite food, my mum’s homemade bacon and lentil soup with cheesy garlic bread is beautiful! Every time I go home to visit, I demolish it!

There are only three things that I do not leave home without: my keys, wallet and phone. Anything else is just unnecessary.

See how Ollie got on during Clik’s first-ever hot sauce challenge!

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